Manna Alive Return Policy:
With a Receipt (Via Mail):
If your Manna Alive purchase ordered directly in our site, does not meet your satisfaction, you may return it within a month (30 days) of purchase.
To return an item (excluding sample products), the item must be new, unused and in its original packing. You may return the item by mail, following the steps below:
- Send us an e-mail to email@example.com
- Our agent will prepare and provide a return shipping label via email.
- Print the return label and place it to your package.
- Drop-off the package at your nearest UPS location.
The appropriate tax amount by the item will be included with your refund. Original shipping and handling fees (if applicable) may be deducted from the value of your refund, unless the return is a result of our error.
Refunds will be issued in the same form as payment originally used for purchase.
Exceptions to General Return Policy:
- Cricut® Products are returnable or exchangeable only if the packaging is unopened and a receipt is provided. Items damaged or deemed defective during the manufacturer's warranty period must be returned directly to the manufacturer, except returns as required by law.
- Manna Alive reserves the right to limit returns or exchanges.